FAQ

  • How do I confirm my reservation?

    In order to secure your reservations, please you must send us the following information:
    • Full name of the party leader
    • Confirmed number of passengers
    • Arrival date and ETA
    • Airline, flight number and origin (last connection in case)
    • Record locator (Airline Confirmation Code)
    • Name of the hotel you will be staying at
    • Departure date and ETD
    • Selected pick up time
    We provide you only pre arranged transportation service, so once we have received your reservation, then we will send you a value information about the payment method and our meeting at the airport.
  • Where do I find you at the airport?

    After you clear customs, just go outside the building thru the sliding glass doors and pass the crosswalk you will find our staff holding a banner with your name on it.
  • What type of vehicle will I be getting?

    vehicles are vans and suburban.
  • Can I stop for grocery shopping on the way?

    Yes, we can do it.

TRANSFER USAMERICA

  • How long do I have to wait at the airport for my vehicle?

    Your vehicle will be available waiting for you.
  • Will I have to share my vehicle?

    Our transfer services are private. Just your party.
  • Will we stop anywhere else?

    Our transfer services are private. Just your party.
  • Does the driver speak English?

    Yes.
  • Name of representatives of Airport arrival

    Jose Jimenez - Oscar Jimenez

CANCUN AIRPORT MAP




Inbound international flights

  • Declare larger liquids. Medications, baby formula/food and breast milk are allowed in reasonable quantities exceeding three ounces, and they don’t have to be in the zip-top bag. Declare these items for inspection at the checkpoint. TSA officers may need to open them for additional screening. If in doubt, put your liquids, gels, aerosols, creams and pastes in checked baggage.

3-1-1 Liquids Rule

You are allowed to bring one small bag of liquids, aerosols, gels, creams and pastes through the checkpoint. These are limited to 3.4 ounces or less per container. Consolidating these containers in the small bag separate from your carry-on baggage enables TSA officers to screen them quickly.
3-1-1 for carry-ons. Liquids, gels, aerosols, creams and pastes must be 3.4 ounces (100ml) or less per container; must be in 1 quart-sized, clear, plastic, zip-top bag; 1 bag per passenger placed in screening bin. The bag limits the total liquid volume each traveler can bring. Be prepared. Each time a TSA officer stops to physically screen a carry-on bag, it slows down the line. Practicing the 3-1-1 rule will facilitate the checkpoint experience.
Declare larger liquids. Medications, baby formula/food and breast milk are allowed in reasonable quantities exceeding three ounces, and they don’t have to be in the zip-top bag. Declare these items for inspection at the checkpoint. TSA officers may need to open them for additional screening. If in doubt, put your liquids, gels, aerosols, creams and pastes in checked baggage.



See Cancun Airport Transfers View Larger Map.